Service Advisor


Lost Pines Toyota - Service
Bastrop, Texas
7 Locations

Last Day to Apply: July 31, 2021

Service Advisor

We are in need of career minded individuals for a firstclass service position at a company established in 2012. 

Job Responsibilities

  • Greet service department customers promptly and courteously
  • Listen to customers and clearly translate repair needs to repair orders and techs
  • Perform initial walkaround of vehicle to identify any potential maintenance issues
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Schedule service appointments
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Obtain customer’s signature on repair order and approval if any additional work is necessary.
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Cashier customers when they return to pick up their vehicle
  • Handle minor customer concerns and complaints
  • Keep service manager informed of all problems and potential problems
  • Maintain customer satisfaction index (CSI) scores in accordance with dealership standards
  • Other tasks as assigned

Compensation:

Our average service advisor will earn $60,000.00 this year and $100,000.00 is possible!

Expectations

 Enthusiasm and passion

Ability to show emapathy and understanding 

Ability to listen and take excellent notes 

Eagerness to give realistic expectations 

Willingness to follow through

Necessity for urgency 

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • Employee discount on vehicles

Our Company  

If you have the desire to aquire the lifestyle you have always dreamed of and you feel you have what it takes to be on the best elite service team in Bastrop Texas then simply apply and click "submit".  

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