Business Development Center (BDC) Representative - Service
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service consultants. The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers at our locations.
Responsibilities

Receiving inbound service phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Requirements

High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
BILINGUAL - SPANISH
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:

Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Employee discount on vehicles
Our Company 
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".  Thanks for considering us in your employment endeavors!

Job Title: Express Lane Supervisor
Location: Lost Pines Toyota
Job Type: Full-Time
Department: Service
About Us:
At Lost Pines Toyota, we pride ourselves on delivering exceptional customer service in every aspect of our dealership. Our team is passionate about providing a seamless automotive experience, and we are looking for a dedicated Express Lane Supervisor to lead our fast-paced service department.
Position Overview:
As the Express Lane Supervisor, you will be responsible for overseeing the day-to-day operations of our express service lane, ensuring timely and efficient service to our valued customers. You will manage a team of technicians, ensuring they provide high-quality service while maintaining productivity and customer satisfaction.
Key Responsibilities:

Supervise and lead the Express Lane team, including technicians.
Oversee the daily operations of the Express Lane, ensuring all vehicles are serviced quickly and efficiently.
Provide training, guidance, and support to team members to improve performance and ensure high-quality service.
Ensure all safety, quality, and compliance standards are met.
Handle customer inquiries and concerns, ensuring a positive experience and timely resolution of issues.
Monitor and track the performance of the Express Lane, implementing strategies to improve service times and customer satisfaction.
Collaborate with the service management team to coordinate resources and ensure smooth operations.
Maintain proper inventory levels of parts and supplies required for Express Lane services.
Qualifications:

Previous experience in an automotive service environment, preferably in a supervisory or leadership role.
Strong knowledge of automotive repair and service operations.
Excellent leadership and team management skills.
Exceptional customer service skills and the ability to handle difficult situations with professionalism.
Ability to work in a fast-paced environment while maintaining high standards of quality.
Strong organizational and communication skills.
High school diploma or equivalent (college or technical certifications a plus).
Why Lost Pines Toyota?

Competitive pay and benefits package.
Opportunities for career advancement and professional growth.
A supportive, team-oriented work environment.
Discounted vehicle services and purchasing options.
Employee recognition programs and incentives.
How to Apply:
Please apply online through our career portal or send your application directly to [email address].
Join the Lost Pines Toyota team and help us continue to deliver exceptional service to our customers!
Lost Pines Toyota is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Back Parts Counterperson – Auto Dealership
Lost Pines Toyota is looking for an experienced back parts counter representative to join our team and help deliver extraordinary customer experiences! We strive to create a positive workplace that promotes excellence and we aim to deliver the very best experience possible to our guests. Come be a part of a family not just a corporate number.
Job Responsibilities

Strong work-ethic with the ability to work in a face paced, results driven enviroment.
Toyota or Lexus exsperience a plus!
Friendly, reliable and enthusiasm with a sence of urgency.
Ensure our technicians have required parts readily available when needed.
Create special ordered parts on dealership computer system and notify ASM, technician or client upon receipt
Review special order parts tracking
Process and close open invoices
Compare invoices against requisitions to verify quality and quantity of merchandise received
Keep records of outside purchases and parts received and issued
Perform ongoing warehouse parts inventory
Attend weekly department meetings
Education and/or Experience
High school diploma or GED; Min of one year of Toyota or Lexus dealership experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:

Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Employee discount on vehicles
Our Company 
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".  Thanks for considering us in your employment endeavors!